You have 30 days to return items for an exchange or full refund.
- Ensure that your items are in their original condition(Original packaging including tags).
- We do not accept the return of items that have been used, altered, ironed or damaged.
- Any damaged or worn returned items will not be refunded.
- Any items sold for less than 50% of the retail price are final sale and cannot be returned.
- Unused return labels will be voided after 30 days.
- Our Return Address is:
10756 Rhode Island ave.
Beltsville, MD. 20705
- We will notify you when your items have been received.
- Your items will be inspected upon arrival.
- You will be notified of the status of your item.
- Once approved, your refunds will be carried out in the form of credit to the original form of payment or a Koshieo gift card.
- Cost of shipping is not refundable.
- All returned items that are received unfolded and removed from the original packaging will be subject to a $2.50 restocking fee per item, this amount will be subtracted from the amount of the refund.
- For any exchanges, contact us so we are able to hold the item you want. You can email us directly to firstname.lastname@example.org.
- Koshieo will be responsible for all domestic return charges, including duty and tax.
- We cannot accept C.O.D. shipments.
- We ship all returns through a traceable carrier for protection.
- Koshieo is not responsible for international return shipping charges, including duty and tax.